We built our reputation on quality, performance product and we stand behind it. If you experience a manufacturing defect in materials or workmanship Smith Optics warrants your sunglasses, goggles and helmets for the lifetime of the product, and we will repair or replace the product at no charge. Smith Optics has sole discretion to determine manufacturer’s defects. Apparel and accessories including hats and bags are not covered under the lifetime warranty policy.
To make a claim, do not return your Smith product to the store. Stores are not authorized to provide service under this warranty. Instead, print and send us the complete Lifetime Warranty Claim Form (click to view and print) Include this form with your Smith product along with your contact information.
Repair / Replacement Policy: For a fee Smith Optics (at our discretion) will repair or replace lenses, frames and other parts as needed and available. For more information contact Smith Warranty and Repair at (800) 635-4401 or firstname.lastname@example.org. All fees for repair or replacement depend on the model and damage to the product.
Scope and Duration of the Warranty: This warranty program lasts for the lifetime of your Smith product. This warranty program covers all parts of your Smith product and applies to all types of manufacturing defects or failure. The warranty program does not cover product that is lost, stolen, dropped, shattered, sat on, chewed by your pet or any other damage that is caused by the consumer.
This warranty gives you specific legal rights, and you may have other rights that vary from State to State.
This warranty extends to residents of the United States only.
In Canada, please email the customer service/warranty department of Canam Sport Eyewear Inc. at email@example.com for instructions or call 888-681-8886.
In Europe, email Smith Europe at firstname.lastname@example.org
For other countries, view our Store Locator and enter your country or a country near you to find the Smith distributor in your country.
The "Smith Optics Warranty" is administrated entirely by Smith, RiverBum.com will be more than happy to answer any question or assist you in any way.